Privacy Policy

Effective Date: [Insert Today’s Date]
 Last Updated: [Insert Today’s Date]

At FiL FiL Mediterranean Grill and Gyro (“FiL FiL,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.filfilmke.com), use our mobile app, place an online order, or apply for a job with us.

1. Information We Collect

We may collect the following types of information:

A. Customer Information (Online Orders & App Use):

  • Full Name
  • Email Address
  • Phone Number
  • Delivery/Billing Address
  • Order History
  • Payment Details (processed via Stripe)
  • Account Login Credentials (if you create an account)
  • IP Address, Browser Type, Device Info
  • Location Data (if you allow it)

B. Job Applicants (Hiring Forms):

  • Name
  • Phone Number
  • Email Address
  • Position Applied For
  • Any other information you voluntarily provide

2. How We Use Your Information

We use your information to:

  • Process your orders and payments securely
  • Communicate with you about orders, promotions, or account updates
  • Send SMS or email marketing offers (only with your consent)
  • Improve our website and customer experience
  • Personalize your online ordering experience
  • Contact you about job applications
  • Ensure fraud prevention and secure transactions

3. Sharing Your Information

We may share your information with:

  • Payment processors like Stripe
  • Delivery and logistics partners (e.g., DoorDash, Uber Eats, etc.)
  • Third-party marketing services (e.g., Meta/Facebook, SMS/email tools)
  • Service providers helping us with analytics, website hosting, or mobile app features

We do not sell your personal information.

4. Marketing & Communication Preferences

You may receive promotions via email or SMS if you opt in. You can opt out at any time:

5. Cookies & Tracking Technologies

We use cookies, Meta Pixel, and Google Analytics to:

  • Analyze website traffic and user behavior
  • Improve our advertising and social media reach
  • Personalize your browsing experience

You can adjust your cookie settings via your browser at any time.

6. Account Access & Security

If you create an account on our site or app:

  • You are responsible for maintaining the confidentiality of your login information
  • We use secure technologies to protect your personal and payment information
  • We recommend using a strong password and logging out after use

7. Data Retention

We retain customer and applicant data only as long as necessary for business, legal, or hiring purposes. You may request to access, update, or delete your data at any time.

8. Children’s Privacy

We do not knowingly collect data from children.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Withdraw consent for marketing

To make any of these requests, visit: www.filfilmke.com/contact

10. Facebook Compliance

When submitting your information through Facebook (such as job applications or lead forms), we comply with Meta’s privacy policy standards. Your information will only be used for the purpose you consented to.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect any changes. Please check back regularly for updates.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us here:
 📍 700 W Wisconsin Ave, Milwaukee, WI
 🌐 www.filfilmke.com/contact